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Ordering Information

Here's our complete guide answering your ordering information questions:

How To Purchase

Adding Products to the Shopping Cart

Whenever you're browsing our site, there is a virtual shopping cart at your disposal to hold your purchases. When you find an item you want to purchase, click the orange "Add To Cart" button on the product detail page. Every time you add something to your cart, you will be taken to a page with an itemized list of what's in your shopping cart.

To delete an item, simply click on the trash can button next to the product. The item is instantly removed from your shopping cart.

Once you've added something to your shopping cart, it remains there unless you remove it by clicking on the trash can button, even if you hit the "back" button on your web browser.

To continue shopping after adding an item to your cart, click the "Continue Shopping" button below the product list and you'll return to the product page you were just on, or to the home page. If at any time you wish to view the contents of your shopping cart in detail, click the "View Cart" link in the top right of every page.

Coupons, Special Offers and Promotions

Coupons, discounts or promotional codes cannot be used in conjunction with other offers. Only one coupon, discount or promo code can be applied to each order.

Check Out

If you are done shopping and want to purchase your items, enter the Shopping Cart page. From your cart, click the orange button on the right hand side of the page labeled "Proceed to Checkout".

In checkout is to enter your information. You can either sign-up as a new customer, or log in as a returning customer.

The next step will be to enter a billing and shipping address (they can be the same or different). You need choose the Shipping Method and payment methods.

When you're done entering all the correct info and ready to pay, check all the details carefully and click "Place Order" to complete the sale.

Changing or Canceling an Order

You can change your order and information at anytime until you hit the orange "Place Order" button. If you need to correct something and have already hit "Place Order", please edit your order from the Order Status Page. More details on changing or canceling an order

Receipt

After you click "Place Order", your receipt will appear on the screen for you to print out. We will also email you a copy to the email address you provided.

Problems receiving OyOCycle email?

Payment Options

Credit cards

OyOCycle accepts Visa, MasterCard, American Express and Discover credit cards for orders.

At checkout, provide your exact billing address and telephone number in the spaces provided. Be sure to use the address and phone number on your credit card statement. Incorrect information may cause a delay in processing your order.

As part of our credit card policy, OyOCycle never bills for credit card service fees.

You can be confident that your personal and account information is secure at OyOCycle. We employ the latest 128-bit encryption technology in all parts of our site that require any personal information. Please read our safe and secure shopping information for more details.

PayPal

PayPal allows any business or consumer with an email address to securely, conveniently, and cost-effectively send and receive payments online. Their network builds on the existing financial infrastructure of bank accounts and credit cards to create real-time payment solution.

PayPal is an efficient way to send a payment for items purchased on the internet. PayPal is far less time-consuming than making a trip to the ATM or writing and mailing paper checks. And unlike checks, which can take days to clear, most PayPal transactions clear instantly. It's always free to send money, you receive your items faster, and it's secure and private.

V.me by Visa

V.me is a new payment service from Visa.

  • You can store one or more of your Visa, MasterCard, American Express or Discover cards in a V.me account
  • When ready to pay, access the payment information you want to use simply be entering your email address and password during the checkout process.
  • Your 16 digit card number will not be displayed when you pay online.
  • Enjoy the same rewards and protections you currently get when you use your cards.
  • Visa does not charge a fee to pay on websites that accept V.me.

Wire transfers

OyOCycle is pleased to accept wire transfer payments. You can see the payments Informations on onestepcheckout page.

Changing / Cancelling an Order

Before your order has been placed

If you have not yet hit the "Place Order" button during checkout, you can easily make changes in the shopping cart. You can add items, remove items, and change the quantities of the products instantly - all before entering your purchasing information.

Shopping Cart Help

After your order has been placed

If your order has not been placed with the manufacturer or arrange to factory, you may be able to change your order after you have hit the "Place Order" button. To do so, please contact us ASAP.

Canceling a processed order

If your order has already been processed and submitted to our manufacturer/factory center.

**Contacting us again during this 48-hour period will slow our ability to process your cancellation. We thank you in advance for your patience. For custom-made items like Fairing, if your order exceed 48-hour period that will charge your 20% cancellation fee.

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